Privacy Policy

Celyn provides healthcare recruitment services across Australia.

In this Privacy Policy, “Celyn”, “we”, “us” and “our” refer to Celyn Pty Ltd trading as Celyn (ABN 89 702 766 701).

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.

The information we collect depends on how you interact with us.

If you are looking for work, we may collect information such as:

• your name and contact details;
• your CV or résumé;
• employment history, experience and skills;
• qualifications, registrations and professional memberships;
• salary expectations, location and employment preferences;
• information you provide during conversations or interviews with us;
• referee details and information obtained through reference checks;
• information relating to your right to work in Australia; and
• other information relevant to assessing your suitability for an employment opportunity.

Where reasonably necessary for a particular role, we may also collect sensitive information, such as information relating to health, criminal history or professional registrations. We will only collect sensitive information where permitted by law and, where required, with your consent.

If you are an employer, referee, supplier or other professional contact, we may collect your name, job title, organisation, contact details and information relating to our professional dealings with you.

When you use our website, we may also collect technical information such as your IP address, browser or device information and information about how you use our website.

We may collect personal information:

• directly from you when you contact us, submit your CV, apply for a role, register your interest or speak with us;
• from referees, employers or other people involved in a recruitment process;
• through job boards, recruitment platforms and professional networking sites such as LinkedIn;
• through referrals and professional networks;
• from publicly available professional sources; and
• through our website and the technology used to operate it.

We may contact you where your professional information is publicly available and we reasonably believe an employment opportunity may be relevant to you.

We may use your personal information to:

• provide recruitment and search services;
• understand your experience, preferences and career goals;
• assess your suitability for potential employment opportunities;
• communicate with you about relevant opportunities;
• manage applications, interviews and recruitment processes;
• conduct or facilitate reference, qualification, right-to-work and other relevant checks;
• introduce job seekers to prospective employers;
• provide recruitment advice and market information;
• manage relationships with employers and other professional contacts;
• operate and improve our website and services;
• maintain appropriate business records; and
• comply with legal and regulatory obligations.

We will not send your CV or personal details to a prospective employer without your knowledge and agreement.

If you choose not to provide certain information, we respect that choice. However, depending on the information involved, we may not be able to provide certain recruitment services or consider you for a particular opportunity.

We may share personal information where reasonably necessary with:

• prospective employers as part of an agreed recruitment process;
• referees or organisations assisting with relevant employment or compliance checks;
• service providers that help us operate our business, including recruitment software, email, cloud storage, website hosting and other technology providers;
• professional advisers such as lawyers, accountants and insurers; and
• regulators, government bodies or other parties where required or authorised by law.

We do not sell your personal information.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be stored within recruitment, email, cloud storage and other systems used to operate our business.

Some of our technology and service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy requirements.

We retain personal information for as long as reasonably necessary for our recruitment activities, business requirements and legal obligations. When information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.

From time to time, we may contact you about employment opportunities, recruitment services or market information that we reasonably believe may be relevant to you.

This may be by phone, email, SMS or other appropriate communication channels.

You can ask us to stop sending these communications at any time by contacting us or using an unsubscribe option where one is provided.

Our website may use cookies and similar technologies to help it function, understand how visitors use the site and improve the website experience.

You can control or disable cookies through your browser settings, although doing so may affect how some parts of the website function.

Our website may also contain links to third-party websites. Celyn is not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

You can contact us if you would like to:

• access personal information we hold about you;
• correct information you believe is inaccurate, incomplete or out of date;
• ask us to stop contacting you; or
• request that we delete personal information we hold about you.

We may need to verify your identity before responding to a request.

There may be circumstances where we are required or reasonably need to retain certain information, including to meet legal, regulatory or record-keeping requirements. Where we cannot action a request, we will explain why where appropriate.

If you have a question, concern or complaint about how we handle your personal information, please contact us:

Email: hello@celyn.com.au

Phone: 1300 297 574

We will review your enquiry or complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response and the Privacy Act 1988 (Cth) applies to the matter, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or privacy practices.

The latest version will always be available on our website, with the date it was last updated.